Frequently-Asked Questions
Are the courses up to date?
The courses are no longer up to date with the latest version of Sketch—and Sketch Master will be gradually shutting down over the coming year.
Although most of the workflows and all of the design techniques are still relevant today, the curriculums do not cover recent Sketch features. The videos were all recorded before macOS Big Sur—which brought a new style for the OS and Sketch user interfaces—and may therefore appear more out of date than the curriculum.
Despite these differences, we’ve continued to hear from students who found the courses to be valuable learning resources. If you aren’t satisfied with the courses, please feel free to contact us about a refund.
Do you offer student discounts?
Yes. We can provide currently-enrolled students with an additional discount on any of the courses or the bundle. Please contact us and attach proof of enrollment, like a photo of your student ID or a class schedule with your name on it. Attached files can be included in your message as Dropbox links.
Are these courses right for my skill level?
Each course is marked as Beginner, Intermediate, or Advanced—but they’re made to appeal to a broad range of both design skills and familiarity with Sketch. If you’re not sure which is right for you, get in touch and let us know what you’re hoping to learn.
These are not courses about how to design. They are focused on learning Sketch, and how to practically incorporate the software into your workflow. For example, we won't discuss what a gradient is; instead we will jump into how to create them in Sketch and what practical tips will make your process more efficient.
By focusing on these skills instead of general design training, Sketch Master is relevant to both novice and experienced designers learning a new tool.
Do the courses cover Android solutions and workflows?
Yes. All of our courses now cover both iOS and Android throughout the videos, cheat sheets, and resources.
How long are the courses?
Keep in mind that the courses are heavily edited to present information quickly, so every minute of the videos is packed with information.
Getting Started with Sketch is roughly 108 minutes
User Experience Design in Sketch is roughly 206 minutes
SVG Workflows in Sketch is roughly 148 minutes
Also, the total duration of the videos is not always an accurate indicator of how long the courses will take you to complete. Working through the resources, following along with the project files, reviewing the cheat sheets, and re-watching certain videos to absorb all of the information... these add up to a duration that is unique to you.
I just purchased a course. When will I receive my discount on Sketch and/or Zeplin?
Discounts on software are sent to students within 5 minutes of sign-up. If you have not received your discount code(s) after 48 hours, or if you lost the message we sent you, please contact us and we can re-send the email. Note that some email clients automatically sort these messages into your spam or “promo” mailboxes, as they are related to “discounts.”
Applying your discount code to a Sketch subscription plan:
For many years, Sketch has been a $99 one-time purchase that includes software updates for one year (renewable each year). In the last year or two, Sketch has introduced an alternative subscription plan that includes additional cloud features for helping teams collaborate. These 2 licensing options cost about the same over time, and are both good options. If you would like to apply your 20%-off discount code from Sketch Master to a subscription plan instead of the Mac-only license, please contact us. Currently this is a manual process, as Sketch is still building out their subscription infrastructure.
Can I download the videos and resources?
Yes. If you signed up for a course you can download each of its videos. Simply play a video, then click on the Share button at the bottom right (beside the timeline), then click Download.
What if I'm not satisfied with the courses?
If you have watched some of the videos and realized that the courses you purchased truly aren't right for you, please contact us.
I encountered an error while signing up for the courses. What should I do?
This very occasionally happens, and it seems to be related to international payments. If using a different payment method does not resolve the issue or is inconvenient for you, please contact us. There are several easy solutions we can use.